FREQUENTLY ASKED QUESTIONS
Q. How long will my order take to arrive?
A. We generally ship the item the same day that it is ordered, or no later than 7 days after. Since many of our products are warehoused in Asia, it can take up to 14-29 days for the item to arrive. Generally, items will take no longer than 20 days to arrive upon shipping confirmation.
Q. Do you accept Paypal?
A. Yes! We also accept Apple Pay in addition to Visa/MasterCard.
Q. Can I cancel my order?
A. You may email us within 24 hours of placing your order to cancel. However, there are no guarantees your order has not already been fulfilled at that time.
Q. Can I return my order?
A. Please read our full Return Policy here.
Q. I placed a large order but not all items have arrived?
A. On occasion, not all items from your order will be in stock. As a courtesy, we ship the items as they are restocked. In addition, shipping smaller packages prevents them from being held at customs.
Q. Where are you located?
A. Our HQ is located in Columbus, Ohio. Although the majority of products ship from our international warehouse locations.
If you have any further questions, don't hesitate to shoot us an email at firstname.lastname@example.org